Sweet Find Photography: Terms and Service Agreement

By ordering any service from Sweet Find, you agree to the following Service Agreement for all products and services offered. These terms are subject to change without notice.

 

Cancelation & Reschedule Policy

When you schedule any service, a strict 7 hour prior to appointment cancellation policy will be enforced. You will receive a text reminder 12 hours before your shoot. If the client fails to cancel the appointment  less than 6 hours in advance, this will be considered  a no show and will be billed a $50 cancellation fee.  With this said, we do understand that emergencies happen and can be handled on a case by case basis.  It is the sole discretion of Sweet Sweet Find to apply or not to apply the cancellation policy. If weather threatens a shoot, the Photographer will shoot the interior as normal and will come back to shoot the exterior at a later date for no additional charge and will be at the earliest convenience of SF.  We reserve the right to send a qualified photographer of it’s choice, to perform this or any task.

 

During Your Shoot

We encourage all clients to read through and share with the homeowners, our Home Staging and Photo Prep packet.  This ensures that our time spent on site willl be maximized and that we can present the home in its best form. Prepping the home is one of the major parts to successfully showcasing and marketing. It takes TIME, most homeowners will spend a solid day cleaning and preparing, so it is vital that this information is shared and understood. If you wish to have a staging consultation, please consult your client and schedule an appointment when scheduling your shoot so we can work out a helpful time frame for you and your client.         

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Turn Around:

Most orders are completed 48 hours after the shoot ends. If there are any special requests or editing needed, that time will be extended. If you need to rush delivery, please let us know so we can do what we can to make that happen.  However, nothing is guaranteed. Please note: Images from all Saturday and Sunday appointments will not be delivered until after 3pm the following Monday. Production delays due to client provided digital assets, graphics, text, or other necessary items to complete the project, will result in delivery beyond 48 hours.

 

For those who do not need their order in 48 hours, we would love for you to let us know so we can prioritize our workload and be as efficient as possible.      

 

Payment Policy

 

All Major Credit cards, PayPal and Venmo are accepted.  Delivery is always post payment. Most deliveries will be made in the next day.  We suggest keeping a valid credit card on file with us to expedite delivery of your order.

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